What is a homeowners association?
A homeowners association, also known as a Common Interest Development (CID), is the non-profit entity under which community governance structure is established and operated. Associations are established with the intent of protecting the community assets instituting prudent physical and financial maintenance practices. Decisions concerning association operations are made by a volunteer Board of Directors elected by the community residents during the annual membership meeting.
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What is the role of the managing agent?
As the Board of Directors is comprised of volunteers, it is generally a good idea as fiduciary for an entire group of homeowners to hire a managing agent specializing in homeowners association operations. Professional management firms possess knowledge of changing legislation affecting non-profit corporations and understand fiscal as well as physical management requirements of these entities. The scope of services provided by a managing agent will vary based on the needs of each homeowner association. Contractual management duties may include preparation of financial statements, collection of dues, coordination with maintenance vendors, bid and proposal acquisition.
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Do I have to belong to the Jasmine Community Association and pay the monthly assessment?
All persons owning a unit or lot within the Jasmine community automatically become a member of the Jasmine Community Association and are required to pay the monthly assessment. Non-payment could result in a lien against the home.
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What does the monthly assessment pay for?
The monthly dues assessment covers the operation, maintenance and repairs for which the Association is obligated, per the Covenants, Conditions and Restrictions(CC&R's). Items such as insurance, taxes, water, electricity, landscaping services, street sweeping, janitorial and even pest control are just a few of the items covered by dues. Dues also cover the funding of reserves which are applied to future repair or replacement of major components for which the Association is responsible, such as roofing, painting, and street repair in a condominium development. A budget summary is mailed to each homeowner on an annual basis outlining where dues are spent.
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Where do I send my dues check?
Please make all checks payable to Jasmine Homeowners Association and mail to c/o: Keystone Pacific Property Management at P.O. Box 15325, Santa Ana, CA 92735.
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Can I pay my Association dues electronically?
Yes! Keystone Pacific Property Management has an ACH program where we debit your checking or savings account the second business day of each month. If you're interested, please fill out the Automated Payment Form today and then submit the form to management. Save money and time!
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How can I report a non-compliance or violation?
Report a violation by completing the Non-Compliance/Violation Form and then submit the report to management. Please be sure to list in detailed: the Association name, nature of the non-compliance, dates and time (if applicable), property area in non-compliance, and the best method to contact you.
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I'm not able to log onto this website. What do I need to do ?
Login Information
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If you have already registered to use our account online services to view/pay your bill online, please use the same email address and password to log into the secured areas of this website.
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If you have never accessed your billing account online, please register first. To register, please click here to be redirected to the Account Online website. You will be required to put in a temporary password which can be found on your billing statement. After you have completed the registration process and set up your login, you will use the same login information to log into the secured areas of this community website.
Forgot password?
- Please click here to obtain your password via e-mail. In order for the system to e-mail your password, the e-mail that you enter must match our records.
Still not able to log in?
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When is Street Sweeping?
Street sweeping in the Jasmine community occurs two (2) times per month on the 1st & 3rd Monday of month.
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When is the trash picked up?
Trash cans are picked up every Friday. Trash cans must be stored in the garage before and after trash day.
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How do I obtain a new pool key/transmitter?
Pool and gym keys may be obtained through Quail Hill Master. Pool keys are $150.00, gym keys start at $25.00 for the first key, additional keys are $150.00. Please contact Quail Hill to obtain a new key.
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